Shipping & Production
We customize and ship most items in 3-5 business days (unless otherwise stated). At checkout you can choose your desired shipping method; orders being shipped to Alaska and Hawaii will incur additional fees.
If you select an expedited shipping method for your standard production time order, only the shipping method will be expedited, the production time is still 3-5 business days. Opting for Overnight delivery does not mean that you will receive your order the next day; delivery time is based on the 3-5 business days it takes to produce your item PLUS the shipping time*.
PRODUCTION TIME + SHIPPING TIME = DELIVERY TIME
After you have placed your order, you will receive an email confirmation and will be notified when the order ships along with a tracking number via your account email.
All shipments leaving our facility are inspected and photographed. Once the order has left our facility, Think Custom will not accept responsibility for any delays caused by the shipping company. Think Custom will not be held responsible in the event that the customer is not available for delivery or the customer refuses delivery.*
*Please note your total shipping time will not include the 3-5 business days production time, this is the time it takes to produce your one-of-a-kind Think Custom item. “Business days” are considered to be 10 am Monday through Friday ending at 6 pm CST, not including holidays or scheduled service interruptions. Please check with your local postal service for all other regional restrictions and observed holidays that may delay receipt of your shipment.